Two phones: a customer's OrderHero menu with a basket, and the kitchen's order board.

More orders. Fewer mistakes. Less running around.

Customers order and upsell themselves from their phone at the table. Your kitchen sees it straight away. No app to download.

Upsell every table, every time

Your staff are too busy to suggest a drink or a dessert.

OrderHero upsells your customers for you, so the average spend per table goes up without a sales pitch.

  • Goes well with. You choose the pairings, and they show on every dish. Sell your margin items first.
  • Deals that apply themselves. Happy hour, lunch sets and combos. Bigger bills, priced automatically at the right time.
Basket

Sample venue

  • Har gow蝦餃$10.80
  • Siu mai燒賣$9.80

Goes well with

  • Hong Kong milk tea港式奶茶+$5.50Added
  • Custard egg tarts蛋撻+$6.80Added
Basket total$32.90

Lower your staff cost per order

Half a shift goes on walking menus out and taking orders.

Customers order from the table, so each order costs fewer trips. Your team spends its time on food and service.

  • Orders land on the kitchen board with a chime.
  • One tap marks a dish sold out on every phone.
BeforeKITCHEN
BeforeMenus out, orders written down, a lap for every table.
AfterKITCHEN
AfterThe order is already on the board. One trip, with the food.

Fewer comps from wrong orders

Every misheard order is a free dish and an unhappy table.

The customer chooses it, so the kitchen gets exactly what was ordered. Fewer remakes, fewer comps, more profit per plate.

  • Options and notes go straight to the board.
  • Diet and allergen filters, "only as accurate as the tags you enter".
OrderHero ticket
Window 5#725
  • 1× Salt and pepper squid椒鹽鮮魷 · no chilli
  • 1× Sweet and sour pork咕嚕肉
  • 1× Hong Kong milk tea港式奶茶 · less sugar
Sent 7:4200:00
Paper docket

Win 5 / 4?

1 sq pepper squid

sweet sour p?? no onion

milk tea (less?? sugar)

chilli?? ask

The rush

Faster table turns, more covers per night

Tables wait to order, and at peak nobody knows which order came first.

No waiting to order and no lost tickets. Turn tables faster, seat more covers, and increase turnover on your busiest nights.

  • Tickets turn amber at 20 minutes and red at 40.
  • The tables board shows the bill so far and the longest wait.
  • Every change is logged.
7:42pm Friday
Sample venue
10covers served
4orders cleared
49 minaverage table time
Kitchen board
Window 545:00
  • 1× Salt and pepper squid椒鹽鮮魷
  • 1× Steamed barramundi清蒸盲鰽
Patio 1227:00
  • 1× Sweet and sour pork咕嚕肉
  • 2× Steamed rice白飯
Table 413:00
  • 2× Siu mai燒賣
  • 1× BBQ pork buns叉燒包
Window 207:00
  • 2× Custard egg tarts蛋撻

Change prices in seconds, not reprints

A new price means a new print run, and a sold-out dish means lost goodwill.

Change prices, specials and sold-out items from your phone. Push your margin items the moment you want to.

  1. STEP 01

    Change a price

    Price rules for happy hour, weekends and holidays.

    The owner's Items screen on a phone: each dish with its price box and an Available switch.
  2. STEP 02

    Add a special

    An announcement bar for today's special.

    The owner's Posts and specials screen on a phone, with the Add a post or special button and the current posts.
  3. STEP 03

    Mark it sold out

    One tap marks a dish sold out on every phone.

    The owner's Today screen on a phone, with the yellow Mark an item sold out button.

Know what makes you money

You guess which dishes earn their place.

Reports show revenue, orders, average spend and table time, so you can grow turnover on purpose.

  • Ask what sold best on Saturday. It answers, and can put that dish on the specials bar.
$1,358.40revenue
33orders
$59.06average bill per table visit
49 minaverage table time

Sample venue · one sample Saturday

The owner's Reports screen on a phone: the Best sellers list for one Saturday, with Siu mai first at 13 sold.

Assistant · sample venue

What sold best on Saturday?

Siu mai, 13 sold. Salt and pepper squid earned the most: $241.20.

Put Siu mai on the specials bar

More Google reviews, more walk-ins

Happy customers leave without telling anyone online.

After the meal, OrderHero asks everyone for a Google review, and never filters out unhappy customers. More reviews help more locals find you and walk in.

A white 3D map of city streets with a red walking route from the station to an example business, about 4 minutes and 288 metres.

Your restaurant

How was your meal?

Share on Google

Send a private note

Everyone is offered Google. Nobody is filtered out.

Example map. © OpenStreetMap contributors · OpenFreeMap · © OpenMapTiles

More repeat customers

Give people a reason to come back. Stamps, cash back or points, with no sign-up. Rewards add-on, +A$12/month.

What your customers get

  • No waiting to order.
  • No app to download.
  • Photos of every dish.
  • English and 中文.
  • Diet filters.
  • Rewards.
English / 中文
English中文
Har gow蝦餃
Rewards

Six of ten stamps. No sign-up.

$10.80Har gow
Har gow蝦餃
$9.80Siu mai
Siu mai燒賣
$8.80BBQ pork buns
BBQ pork buns叉燒包
$6.80Custard egg tarts
Custard egg tarts蛋撻
$26.80Salt and pepper squid
Salt and pepper squid椒鹽鮮魷
$23.80Beef ho fun
Beef ho fun乾炒牛河
$22.80Mapo tofu
Mapo tofu麻婆豆腐
$42.80Steamed barramundi
Steamed barramundi清蒸盲鰽
$5.50Hong Kong milk tea
Hong Kong milk tea港式奶茶
$5.20Flat white
Flat white鮮奶咖啡
$6.00Iced milk tea
Iced milk tea凍奶茶
$22.80Eggplant claypot
Eggplant claypot魚香茄子煲

Sample dishes from the demo menu. A made-up restaurant; the photos are samples.

Pays for itself when it lifts the average spend per table

Menu only

Free

Your menu online with photos, filters and table QR codes.

Order & Pay

A$39/month + 0.4% per paid bill

Ordering from the table, the kitchen board, tables and reports.

Try the demo
  • Setup A$199 one-off, optional
  • Bilingual menu +A$10/month
  • Rewards and loyalty +A$12/month

No fees for your customers.

Try it

Order something. Then watch it hit the kitchen board.

On the kitchen board, tap Log in. The demo staff login is already filled in.

A made-up restaurant. Resets nightly. The dish photos are samples.

ScanScan with your phoneOpens the diner demo

Questions

Do customers need an app?

No. The menu opens in their browser.

Can I still take orders at the counter?

Yes. OrderHero works alongside it.

Can I change the menu myself?

Yes, from your phone, any time.

Is it in Chinese?

Yes. English or 中文, or both with the bilingual add-on.

How do customers pay?

At the counter, the way they do now.

Upsell more, turn tables faster, bring them back.